FAQ

FAQ

1. Winter adaption?

Are your cars adapted for winter? Yes, we run studded tyres and have plug- in engine heating and most often all-wheel drive.  Cars will start to -25c. If much colder, it is recommended to use engine heater if possible. 

2. Rental and return 
 

How do I rent?

Contact us for booking.  We accept Visa, MasterCard, Amex, Diners Club, Discover, Maestro.

How do i return cars?

It is possible to return cars in Kiruna C, or, for example, at the railway station upon agreement.  Delivery and return is expected at our office adress in Jukkasjärvi unless otherwise agreed. A service fee is applied for refueling.


Road tolls and parking tickets

Many places in Norway has road tolls. We will send payment information of your unpaid tolls to you when available.  

If you get a parking ticket, tell us and we will help ypu pay it. If a parking ticked comes to us without information, a service fee of 500kr is applied.

3. Insurance
 

Our cars are insured. Deductibles may vary.

 Collision damages will cost about 6-7000kr.

Property damage: ca 3000kr

Theft, fire  or vandalism: ca 3000kr

Glass 2000kr

Assistance 1500kr

Collision deductible reduction can be purchased. Deductible may be reduced to 1000kr.